Switch to Kolshi without losing a single guest
We move your guest list, past bookings and notes into Kolshi, check that every number matches, and switch over on the day you choose.
Figures from one Dubai restaurant's move to Kolshi, October 2026.
How to switch restaurant reservation systems
Switching reservation systems means moving four things: your guest list, your past bookings, your upcoming bookings and your booking link. With Kolshi you export from your current system, we import into a preview and check the counts with you, and on the day you choose the last bookings come over and your new booking page goes live. Your old system keeps taking bookings until then.
What comes with you
Guest profiles
Names, contact details, tags and notes, exactly as they were.
Past bookings
Your full reservation history, searchable by name, phone or email.
Upcoming bookings
Future reservations with their tables, so tonight's service is ready.
Historical spend
Total spend and spend per visit from your old system, shown on each guest.
No guessed merges
Guests are never merged just because they share a phone number.
Every column kept
Fields Kolshi doesn't use yet are stored too, so nothing is thrown away.
How the switch works
Export
You export your guests and reservations from your current system. We show you how.
Review
We import into a preview and show you the counts, dates and anything that needs a decision.
Import
After your OK we import. Running it twice never creates duplicates.
Switch day
We bring over the last bookings taken in your old system, then your booking page goes live.
Questions about switching
Will I lose any guests or bookings?
No. We compare the number of guests and bookings in your export with what is in Kolshi before you switch, and show you anything that needs a decision. Your original export is stored unchanged.
Do I have to stop taking bookings while you move?
No. Keep taking bookings in your current system. On switch day we bring over the bookings made since the first import, then your Kolshi booking page goes live.
What happens to upcoming bookings?
They come over with their date, party size and table. If a booking's table doesn't exist in your new floorplan or doesn't fit the party, it is kept as it was and shown as needing a table, so your team chooses one instead of Kolshi guessing.
Can I move from Excel or a paper book?
Yes. We can import a guest list from Excel. If your bookings are on paper, we set up your tables and you start fresh, with every new booking building a guest profile.
What if the same guest appears twice?
Guests are never merged just because they share a phone number. Possible duplicates are shown to you in the import review, and you decide.